Reference

How 0y02 Handles Your Personal Data

This privacy policy sets out exactly what personal data 0y02 collects when you open an account, how we store it, who we share it with, and what rights…

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0y02 How 0y02 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Privacy Team Send a written request to our dedicated privacy address at [email protected].
Live Chat on 0y02.net Open the chat widget on 0y02.net to speak with a support agent about your…
Postal Written Request If you prefer a formal written channel, post your signed data request to the…
HOW WE PROTECT DATA

Browse Our Data Handling Standards

Every layer of our data handling — from the moment you enter your UPI detail to the point a withdrawal is confirmed — follows a defined internal protocol.

Data Collection Scope

We collect only what is necessary: account registration fields, payment method identifiers like UPI and Paytm, and session logs. We do not collect data beyond what your account activity or a support request requires us to hold.

Cookie Usage

Cookies on 0y02.net fall into three categories — essential session cookies, performance analytics, and preference cookies. You can manage non-essential cookies through the cookie banner displayed on your first visit to the site.

Account Security Measures

Your account is protected by password hashing, two-factor authentication options, and automated alerts for login attempts from unrecognised devices. We review access logs periodically and flag anomalies before they affect your account.

Retention Periods

Active account data is held for the duration of your account plus a minimum statutory period required under applicable Indian law. Once a retention period ends and no legal hold applies, data is deleted or anonymised according to our internal schedule.

Third-Party Sharing

We share your data only with payment processors needed to complete UPI, Paytm, or PhonePe transactions, and with service providers bound by confidentiality agreements. No data is sold or transferred to advertisers without explicit consent.

Requesting Changes to Your Data

You can request correction, access, or deletion of your personal data at any time by writing to [email protected]. We will confirm the action taken and, where deletion is not possible due to a legal hold, explain the specific reason.

Your Privacy Questions Answered

If something in this policy is unclear, these questions and answers cover the situations our account holders ask about most. Each answer reflects current practice on 0y02.net as of the latest revision date shown at the bottom of this page.

We collect your name, email, mobile number, and any payment identifiers you link — such as a UPI VPA, Paytm number, or PhonePe-registered mobile. We also log device type and session timestamps automatically when you use the platform.

We keep your data for the period your account is active plus any minimum retention window required by Indian law. After that window closes with no legal hold in place, we delete or anonymise your records on our next scheduled purge cycle.

Yes. Email [email protected] with a deletion request and your registered account email. We aim to act within 30 days. If a legal hold prevents full deletion, we will tell you which specific data must be retained and why.

Your payment identifiers are shared only with the payment processor handling your specific transaction. We do not pass UPI, Paytm, or PhonePe details to any third party beyond what processing requires, and all processors are under confidentiality agreements.

Send a data-access request to [email protected] from your registered email address. We will compile the data we hold on your account and send it to you in a readable format within 30 days of receiving your request.

You can contact us at [email protected] to raise a concern. If you are not satisfied with our response, you have the right under applicable Indian law to escalate the matter to the relevant data protection authority in your jurisdiction.

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