Reference

Open Your Legal Terms Clearly

0y02 keeps account terms, privacy rights, cookie choices and India access conditions in one legal space, with UPI, Paytm and PhonePe wallet references kept clear for your records.

India legal scopeAccount termsPrivacy rightsCookie choicesWallet records
0y02 Open Your Legal Terms Clearly
CONTACT ROUTES

Check Legal Contact Paths

Legal requests work faster when you choose the route that matches the issue.

Email legal desk Send written legal requests with your account email, the issue type and the date…
Account help chat Use chat when your legal question connects to account access, device sessions, wallet records…
Wallet record query For UPI, Paytm or PhonePe record questions, share only the reference ID and date…
DATA CONTROL

Browse How We Handle Legal Data

Your legal rights are easier to use when the account record is accurate. We separate profile data, wallet references, device security signals and contact history so each request can be handled with…

Data handling

We use personal data to run your account, verify requests, protect wallet records and answer legal queries. Access to sensitive fields is limited to staff who need it for the request being handled.

Cookie choices

Cookies help keep sessions active, remember language choices and support security checks. You can manage browser settings, though turning off some cookies may affect login continuity and account protection steps.

Account security

When a legal request could change profile data or expose wallet records, we verify account control first. That may include email checks, session checks or confirming a payment reference already linked to you.

Retention periods

We keep records only for the period needed for account service, legal duties, dispute handling and security checks. Some wallet and access logs may remain longer where the law requires retention.

Correction requests

You can ask us to correct inaccurate profile data or update contact details. We may request proof when the change affects withdrawals, identity checks, wallet references or past account activity.

Request channel

For access, deletion, correction or cookie questions, contact us from your registered email where possible. This helps us connect the request to the right account without asking for extra documents.

Open Answers on Legal Rights

These answers explain how we handle common legal questions about your account, privacy rights, wallet records, cookies and access in India. They are written to help you choose the correct contact route before you send a request, while keeping the main rule clear: access depends on local law.

Contact us from your registered email and state that you want access to your account data. We verify account control first, then explain what records can be shared and in what format.

Yes, you can request correction of inaccurate profile details. If the change affects wallet records, withdrawals or account access, we may ask for extra verification before making the update.

We treat UPI, Paytm and PhonePe references as wallet record context. We use them to match entries, resolve account questions and meet legal record needs without asking for private banking credentials.

Access and eligibility depend on local law and are available where local law permits. If a location rule affects your account, we may restrict access, request checks or explain the applicable account step.

Cookie choices can affect sign-in continuity, session safety and saved preferences. You can adjust browser settings, but some account functions may need security cookies to confirm that the same device is being used.

You can ask for deletion of eligible personal data. Some records may need to be retained for legal duties, dispute handling, wallet reconciliation or security reasons, and we will explain that outcome.

Our support team receives the request and routes legal, privacy or wallet record matters to the right internal handler. We may move sensitive discussions to email to keep a written record.